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About : FAQs
Q. Am I better off continuing to use oil based products for trim and high traffic areas?

A. Not at all, Paintfinity products are pure acrylic using the latest raw materials and chemical technology. Our products are tougher and more durable than oil but have the added advantage of the ease of application of acrylic.

Q. Why should I buy Paintfinity products?

A. Paintfinity products are quick drying, have no odour and are extremely durable and serviceable in use.  Clean up of brushes and rollers can be done easily with plain water, hot or cold, and you do not need to use detergents.

Q. I have heard that I can apply a primer coat and two top coats in a few hours with Paintfinity, is this correct?

A. Absolutely yes.  Paintfinity products are pure acrylic and each coat is re-coatable comfortably within 1 hour.  Doors and windows can be closed and secured within 2 hours of applying final coat.

Q. Will I get the same depth of sheen and colour that I get with oil based paint?

A. Paintfinity products are formulated with the best ingredients and have a high solid content. This unique formulation provides finishes that are as good as you can get with oils based products but without the hassle associated with the long drying times and difficult clean up associated with oil based products.

Q. I have been told that Paintfinity products are more expensive than other brands of paint. Why should I buy Paintfinity?

A. It is true that our products are premium quality products, and when compared to many basic trade paints, the cost of Paintfinity is more expensive.  When compared to many premium products offered by the major brands however, our prices are comparable, and will outperform them all in terms of coverage, drying time and durability in use.  Typically, our products will require one less coat than our competitors saving valuable time and therefore cost in application.

Q. Where can I buy Paintfinity products from?

A. We currently supply our products to trade, delivered directly to site or to your door.  For orders placed before 11am on any given working day, deliveries will be made by the following day before 4pm to any geographic location. Our customers find this more convenient than having to collect from a store. 

Q. Why is your paint more sustainable than other brands?

A. There are a number of reasons why Paintfinity is more sustainable than other brands of paint.  Our products have been formulated to have better coverage, and therefore you use less paint to complete the redecoration. Our paint is also extremely durable, so walls painted with Paintfinity can be easily cleaned, meaning less touching in or repainting is required. Finally, we use super strength pigments, so less pigment is required to create colours. All of these qualities lead to less of the world’s resources being consumed.

Q. I have a client that is Asthmatic. Will your paint affect them?

A. Our products are non-allergenic and do not cause any ill effect to people with respiratory problems.

Q. What colours can I get your paint in?

A. We are able to offer Paintfinity in any colour you want.  Unlike our competitors, we will not provide you with the nearest colour from our range to the one you desire, but instead will match your desired colour exactly.  We do not despatch your sample or paint order until we are completely happy with the colour.

Q. What is sheen level?

A. Sheen level is the glossiness of a paint finish.  The higher the sheen the greater it reflects light in the Specular (mirror) direction. The more flat a paint finish the more light is diffused at a range of angles.

Q. What sheen levels am I able to get Paintfinity products in.

A. We offer a range of sheen levels from Matt, 3% sheen, Low Sheen, 7% sheen, Satin, 20% sheen and gloss, 80% sheen.

Q. Why are your products better than those products from major brands?

A. The paint market in the UK is a mature market and the volumes consumed have not typically grown over the past decade. Major brands protect their market share by offering products that need recoating more regularly to provide repeat supply. As a new brand, we are gaining market share and as such have nothing to lose by offering customers better products that last longer.

Q. Can I apply Paintfinity water based acrylic products on top of surfaces previously painted with an oil based product?

A. Whilst you may not be able to with some water based products, you can with Paintfinity.  Paintfinity products can be applied to all previously painted surfaces irrespective of whether the previous paint is water based acrylic or oil based providing the preparation of the surface has been carried out properly.

Q. Do I need to buy a different product for painting outdoors to the ones that I buy for indoors?

A. No, unlike other brands where you need to buy a different external product to internal product, with Paintfinity, you are able to use our products, with the exception of Acrylic Matt, both indoors and outdoors.